Legal

Privacy Policy

Last updated: June 15, 2025

Our Commitment

At Eve Health, we are dedicated to protecting the privacy of our users in Rwanda. This Privacy Policy explains how we handle your data when you use our platform, ensuring transparency and security in accordance with Rwanda's data protection principles.

Information We Collect

Anonymous Information

To improve our services and user experience, we collect the following anonymous information:

  • Usernames
  • Age range
  • Chat messages (anonymized)

Optional Personal Information

You may choose to provide the following personal information for enhanced support and communication:

  • Email address
  • Phone number
  • Feedback and support requests

Health-Related Inputs

To provide personalized health insights, we collect:

  • Menstrual cycle data
  • Wellness check-in information

How We Use Your Information

We use the collected information to:

  • Personalize your experience and provide relevant health insights
  • Improve our platform and services
  • Respond to your inquiries and support requests
  • Conduct research to enhance women's health in Rwanda

Sharing Your Data

We may share anonymized and aggregated data with:

  • Ministry of Health Rwanda for public health initiatives
  • Partner NGOs to support women's health programs

We ensure that any shared data is anonymized and does not identify individual users.

Your Rights

You have the right to:

  • Use our platform anonymously
  • Request deletion of your data, subject to legal requirements

Data Protection & Storage

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Your data is stored securely within Rwanda.

Community Guidelines

We encourage respectful and supportive interactions within our community. Any form of harassment or inappropriate content is strictly prohibited.

Legal Basis

This Privacy Policy is governed by Rwanda's data protection principles and regulations.

Age Restrictions

Our platform is intended for users aged 13 and older.

Contact & Updates

If you have any questions or concerns, please contact us:

Eve Health Support Team
Email: support@evehealth.app
Phone: +250-790-706-492

We may update this Privacy Policy periodically. Please review it regularly for any changes.