Privacy Policy
Last updated: June 15, 2025
Our Commitment
At Eve Health, we are dedicated to protecting the privacy of our users in Rwanda. This Privacy Policy explains how we handle your data when you use our platform, ensuring transparency and security in accordance with Rwanda's data protection principles.
Information We Collect
Anonymous Information
To improve our services and user experience, we collect the following anonymous information:
- Usernames
- Age range
- Chat messages (anonymized)
Optional Personal Information
You may choose to provide the following personal information for enhanced support and communication:
- Email address
- Phone number
- Feedback and support requests
Health-Related Inputs
To provide personalized health insights, we collect:
- Menstrual cycle data
- Wellness check-in information
How We Use Your Information
We use the collected information to:
- Personalize your experience and provide relevant health insights
- Improve our platform and services
- Respond to your inquiries and support requests
- Conduct research to enhance women's health in Rwanda
Sharing Your Data
We may share anonymized and aggregated data with:
- Ministry of Health Rwanda for public health initiatives
- Partner NGOs to support women's health programs
We ensure that any shared data is anonymized and does not identify individual users.
Your Rights
You have the right to:
- Use our platform anonymously
- Request deletion of your data, subject to legal requirements
Data Protection & Storage
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Your data is stored securely within Rwanda.
Community Guidelines
We encourage respectful and supportive interactions within our community. Any form of harassment or inappropriate content is strictly prohibited.
Legal Basis
This Privacy Policy is governed by Rwanda's data protection principles and regulations.
Age Restrictions
Our platform is intended for users aged 13 and older.
Contact & Updates
If you have any questions or concerns, please contact us:
Eve Health Support Team
Email: support@evehealth.app
Phone: +250-790-706-492
We may update this Privacy Policy periodically. Please review it regularly for any changes.
